Town & Country Bank
Privacy Policy
Town & Country Bank realizes that the trust placed in our institution and in our capabilities to carry out our customer’s financial transactions in a professional and confidential manner, is paramount to the future of our bank. The information that is shared with us, by you our customer, is given to us with the full expectation of privacy and security. At the same time, we want to be able to offer you, our customer, as many financial products and services as possible so that our customers can accomplish their financial goals. We feel we can accomplish both with our Privacy Policy.
We collect, retain and use information about you only where we reasonably believe that it will help administer our business AND/ OR provide products, services and other opportunities to you. We collect nonpublic personal information about you from the following sources: 1) information we receive from you on applications or other forms; 2) information about your transactions with us; and 3) information we receive from outside sources such as consumer reporting agencies. We will limit the collection and use of information about our customers to that which is necessary to administer our business, provide superior service and offer financial products and opportunities that we think will be of interest to our customers.
When it comes to sharing customer information with affiliated and unaffiliated third party companies, Town & Country Bank places strict limits on who receives information about our customers and their nonpublic personal information. Town & Country Bank may share the information described above with companies that perform services on our behalf or to other financial institutions with which we have joint marketing arrangements. Town & Country Bank will consider such joint marketing arrangements only if the relationship allows us to provide a product or service that may BENEFIT our customers. Whenever we do this, we carefully review the company and the product or service to make sure that it provides value to our customers. We share the minimum amount of information necessary for that company to offer its products or service, and we require the company to restrict their use of the information to functions relative to marketing the products or services which we have approved. We may also share information with third party companies when: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a reputable consumer reporting agency; 4) the disclosure otherwise is lawfully permitted or required. If you should choose to close your accounts or become an inactive customer, we will adhere to the privacy policies and practices as described in this notice.
Each of our employees is educated on the importance of maintaining the confidentiality and accuracy of customer information and realizes it is to be used solely for the purpose of providing you with the finest service available. We restrict access to nonpublic personal information about you to those employees who need to know that information in order to provide products or services to you. We provide physical, electronic and procedural safeguards that comply with federal regulations to protect your nonpublic personal information. Our employees are trained to understand and comply with these privacy safeguards.
Town & Country Bank recognizes and supports the privacy expectations of our customers. We want our customers to understand our commitment to privacy in our use of customer information. As a result of our commitment, we have developed this Privacy Policy for our customers and have made it readily available to our customers. Customers who have questions about our Privacy Policy or questions about the privacy of their information should call their local Town & Country Bank office, or the main office in Ravenna at 1-800-481-3225.
Revised 4/25/2003
